Reliable, Trustworthy Reporting, Capturing The Heartbeat Of Our Community
Reliable, Trustworthy Reporting, Capturing The Heartbeat Of Our Community
Training time • Last week, training for "Ignite the Patient Experience" was held at Antelope Memorial Hospital for its executive/senior management team. ITPE trainers, Ron Webb (left) and Larry Chatterton (right), present a kindness pledge certificate to members of AMH's executive team, including (l-r): Merry Sprout, director of nursing; Martha Nelson, chief financial officer; Diane Brugger, chief executive officer; Tanya Sharp, chief clinical operations officer; Savannah Henn, compliance/quality manager; and (not pictured): Dr. Kelli Osborne.
SUBMITTED ARTICLE
On Aug. 21 and 22, a dynamic educational initiative called "Ignite the Patient Experience" was held at Antelope Memorial Hospital for its executive/senior management team. The initiative provided a comprehensive organizational and cultural assessment, leadership training and a three-year blueprint to achieve a breakthrough to a five-star patient experience rating.
A grant from the Department of Health and Human Services was used to cover the cost of the training. The initiative follows recognition Antelope Memorial Hospital received in April 2024 as one of the Top 20 Critical...
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