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Nebraska Telephone Assistance Program Notice

NNTC

The Nebraska Telephone Assistance Program is available for qualifying customers of Northeast Nebraska Telephone Company. This program provides monthly service discounts on telephone service. Toll blocking at no charge and reduced deposits are also available through NTAP. NTAP is administered by the Nebraska Public Service Commission.

NTAP assistance reduces the cost of basic, monthly local telephone service. Eligible consumers can receive up to $12.75 per month in discounts. In addition, the Federal Universal Service Charge is not assessed to consumers participating in Lifeline.

Toll blocking prevents the placement of all long distance calls for which a subscriber would be charged. Toll blocking is available to eligible consumers at no cost. Also, by choosing this option, consumers are usually not charged a deposit.

To qualify for Lifeline, subscribers must either have an income that is at or below 135% of the Federal Poverty Guidelines, or the subscriber, one or more of the subscriber’s dependents, or the subscriber’s household must receive benefits from one of the following assistance programs:

- Federal Public Housing Assistance (Section 8)

- Medicaid

- Children’s Health Insurance Program/Kids Connection (SAM, MAC or EMAC)

- Supplemental Nutrition Assistance Program (SNAP); (formerly the Food Stamps Program)

- Supplemental Security Income (SSI)

- Veteran’s Pension Benefit / Survivors Pension Benefit

To receive an application, contact your local Health and Human Services agency caseworker or the Nebraska Public Service Commission / PO Box 94927 / Lincoln, NE 68508-4927. If you have any questions regarding the NTAP assistance program, please call the Nebraska Public Service Commission at (800) 526-0017 or https://psc.nebraska.gov/telecommunications/lifelinenebraska-telephone-assistance-program.

NNTC’s voice service is a Lifeline-supported service. Only eligible consumers may enroll in the Lifeline program. Lifeline applicants must present documentation demonstrating eligibility either through participation in one of the qualifying federal assistance programs or through income-based means. Lifeline recipients are required to recertify their eligibility every year. The Lifeline program is limited to one benefit per household, consisting of either wireline or wireless service. A household is defined, for purposes of the Lifeline program, as an individual or group of individuals who live together at the same address and share income and expenses. Lifeline is a government benefit program, and consumers who willfully make false statements in order to obtain the benefit can be punished by fine or imprisonment or can be barred from the program. 

A subscriber who lives on tribal lands and is an eligible resident of tribal lands is eligible for Tribal Lifeline service if the subscriber, one or more of the subscriber’s dependents, or the subscriber’s household participates in any of the above-listed qualifying assistance programs or one of the following tribal-specific federal assistance programs: Bureau of Indian Affairs General Assistance; Tribally Administered Temporary Assistance for Needy Families; Head Start (if income eligibility criteria are met); or the Food Distribution Program on Indian Reservations. Tribal subscribers may also qualify if the household income is at or below 135% of the Federal Poverty Guidelines. For information regarding Tribal Lifeline services from NNTC, call the business office at 888-397-4321.

Published March 13, 2024

ZNEZ