When you watch a medical drama on television, the main characters are generally doctors, nurses and patients. We rarely learn about the many extras in the background. In an actual hospital, patients are cared for by their doctors and nurses, along with a large supporting cast and crew. Many of these people on stage and behind the scenes rarely get their name in lights. I would like to introduce them now.

Before a patient arrives at the hospital, we often rely on emergency medical technicians and transport teams to safely bring them to the hospital via ground ambulance, helicopter and airpl...